Our Commitment to Your Privacy

We respect your right to privacy and your right to view and update the personal information we hold about you. We are committed to protecting your privacy when you visit our site or contact us in any way. We will only deal with your personal information in accordance with the Privacy Act 1993 and this privacy policy.

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Effective Date: 07/04/2025

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Solar Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our mobile application, Solar Hub, available on the Google Play Store and Apple App Store.

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Information We Collect

a. Personal Information

We may collect personal information such as:

• Name

• Email address

• Contact information

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b. Usage Data

We automatically collect data about how you interact with the app, such as:

• Device information (e.g., model, OS version)

• App usage statistics

• Crash logs

• IP address

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c. Location Data

We may collect location data if you grant permission, for features that require location.

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How We Use Your Information

We use the collected data to:

• Provide and maintain app functionality

• Improve performance and user experience

• Communicate updates and important notices

• Respond to user support inquiries

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Sharing Your Information

We do not sell or rent your personal information. We may share it only with:

• Service Providers who help us run the app (e.g., analytics, crash reporting)

• Legal Authorities, if required by law

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Data Retention

We retain your data only as long as necessary to provide the app and for legitimate business or legal purposes.

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Security

We implement reasonable measures to protect your data, but no method of transmission over the internet is 100% secure.

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Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children.

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Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Withdraw consent

• Object to data processing

Contact us to exercise these rights.

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Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through the app or by other means.

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Contact Us

If you are concerned this privacy policy may have been breached or your privacy has been compromised, please email us immediately at save@solarhub.com or call us at +64 800 786 797.

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